Privacy Policy
This policy explains how SLDN Systems ("we", "us") handles personal data when you use sldn-systems.com, create an account, save an order, leave a review, or contact us.
Who we are
SLDN Systems provides websites, software and related digital services for UK businesses. For privacy questions, contact us via the Contact page.
What we collect
- Account data — email address and a hashed password when you register.
- Order data — packages you save to your account, totals and status.
- Reviews — rating and text you submit (shown publicly only after approval).
- Enquiries — information you send through our contact form (hosted by Tally).
- Technical data — basic server logs (e.g. IP address) for security and rate limiting.
Why we use it
- To provide your account, order history and reviews.
- To respond to enquiries and deliver services you request.
- To keep the site secure (including login rate limits and password resets).
- To meet legal obligations where applicable.
Legal bases under UK GDPR typically include contract (providing the account/service), legitimate interests (security, improving the site), and consent where required (e.g. non-essential cookies).
Sharing
We do not sell your data. We may use processors such as:
- Hosting / email providers needed to run the site and send password-reset emails.
- Tally, for contact form submissions.
They only process data on our instructions.
Retention
Account and order data are kept while your account is active and for a reasonable period afterwards for records. You can ask us to delete your account by contacting us.
Your rights
Under UK GDPR you may have rights to access, correct, delete, restrict or object to certain processing, and to complain to the ICO (ico.org.uk).
Cookies
See our Cookies Policy for details.
Changes
We may update this policy; the "Last updated" date above will change when we do.